New Osaka Hotel Shinsaibashi is a 3-star hotel situated in the vibrant Shinsaibashi area of Osaka. It is conveniently located less than a 5-minute walk from renowned shopping centers like Daimaru and the Shinsaibashi shopping arcade. The hotel presents a perfect blend of comfort and accessibility for both business travelers and tourists. Guests can explore the adjacent cultural attractions such as Americana Village and Dotonbori, popular for its lively atmosphere.
Location
New Osaka Hotel Shinsaibashi is strategically located in the popular Namba area, providing easy access to public transportation. The hotel is approximately 14 km from the nearest airport, making it convenient for arrivals and departures. Guests can walk to numerous nearby attractions including Namba Shrine, Ebisubashi Bridge, and Universal Studios Japan, making it an ideal base for exploring Osaka.
Rooms
All 119 individually furnished rooms provide modern comforts including free international calls and premium bedding. Air-conditioned spaces feature amenities such as a fridge, a flat-screen TV, and an en-suite bathroom equipped with a shower/tub combination. Guests can also enjoy perks like a pillow menu and complimentary toiletries. Specifically, the rooms come in various configurations, including single, twin, and double options, to accommodate different preferences.
Eat & Drink
Adustam, the hotel's onsite restaurant, serves a buffet breakfast with both Western and Japanese dishes daily from 7:00 AM. Guests can also quench their thirst at the bar/lounge or enjoy coffee and tea in common areas. Additionally, the hotel offers an Italian restaurant for variety in dining experiences, ensuring guests have diverse culinary options during their stay.
Leisure & Business
Guests have access to various facilities tailored for both leisure and business needs, including an event hall that hosts regular events. The hotel also features recreational amenities like massages and a ballroom. Complimentary Wi-Fi is available throughout the property, along with services such as dry cleaning, fax/photocopy services, and multilingual staff assistance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient location
Friendly staff
Limited dining options
Small rooms
7.8/10
Very good
Rooms
7.7
Location
9.1
Service
8.5
Dining
7.3
Guest reviews
7.8/10
based on 20 reviews
7.7
7.7/10based on 618 reviews
Bob
United Kingdom,
May
2024
8.4/10
The hotel offers basic, comfortable, and clean rooms with a functional design. The staff is very friendly and helpful, although the pictures online may not fully represent the current decor. The location is excellent, near public transportation and attractions, providing a quiet retreat away from the hustle and bustle of the city. The dining options, while surprising with special dishes, are limited in variety. Overall, a great value for money stay.
Rooms
8.0
The rooms, though small, were basic, comfortable, and clean.
Service
9.0
The counter staff was very friendly and knowledgeable, offering assistance with transportation and local information.
Location
10.0
The hotel's location is fantastic, providing easy access to a variety of shops and attractions, whether you prefer quiet alleys or main boulevards.
Dining
7.0
I was pleasantly surprised by the special dishes, although the dining options were somewhat limited.
Facilities
8.0
The hotel offers nice facilities for a comfortable stay.
Richard
United States,
May
2024
8.4/10
The hotel is conveniently located in the heart of Osaka, near major transportation hubs and shopping streets. The rooms, although slightly old, provide a good night's rest but differ from the website images. The service is efficient, friendly, and English-speaking, offering helpful assistance. The dining options feature a buffet with Japanese and Western dishes, offering good value for the money.
Rooms
7.0
The rooms may seem a bit old but are comfortable enough for a night's stay, albeit smaller as is common in Japan. There is a noticeable smell, possibly from cigarette smoke.
Service
9.0
The staff was very efficient, friendly, and polite, which I truly appreciated. They were helpful and good in English.
Location
10.0
The hotel's location is perfect, situated right in the middle of Osaka, near the subway and shopping streets, making it very convenient for exploring the city and beyond.
Dining
8.0
The buffet offers a good variety of Japanese and Western food and is worth the price. The bathtub in the room allows for a nice rest after a day of exploring.
Facilities
8.0
The facilities are satisfactory, providing necessary amenities for a comfortable stay.
Edgar
United States,
April
2024
8.0/10
I had a mixed experience at this hotel. The rooms, although spacious and clean, seemed to have a lingering smell of cigarettes from its past as a smoking room. The location was fantastic, being very close to the train station, but the dining options were not very diverse. Overall, it was a decent stay with some minor drawbacks.
Rooms
7.0
The room was nice and had plenty of space for one person and luggage, but it still carried a faint smell of cigarettes.
Service
9.0
The staff was friendly, polite, and helpful, even offering us a discounted room late at night to save us the trouble of finding our actual hotel.
Location
9.0
The location was excellent with easy access to the train station and attractions like Shinsaibashi. It was the most attractive feature of staying here.
Dining
8.0
The dining experience was good with a buffet offering a mix of Japanese and Western food, although the variety could have been more diverse.
Facilities
7.0
The facilities were satisfactory, with dry cleaning and housekeeping services available.
Elizabeth
United States,
April
2024
7.4/10
The hotel is located in the heart of Shinsaibashi, just a short walk to the subway, making it very convenient for exploring the area. The rooms, although small as is common in Japanese hotels, were well-equipped with essential amenities. The dining options were average, but the fresh unlimited pancakes were a delightful treat. The service was friendly and helpful, with the staff accommodating special requests. The facilities, although not extensive, were adequate for a comfortable stay at a reasonable price.
Rooms
8.0
The rooms, typical of Japanese hotels, were small but well-equipped with hot/cold water, a small bathtub, toiletries, and a traditional Japanese toilet.
Service
7.0
The service was pleasant, and the staff showed us a loading lift to fit our stroller just fine. They also provided a good map for exploring the area.
Location
9.0
The hotel is centrally located in Shinsaibashi, close to the lively market and just a block and a half away from Shinsaibashi station, offering easy access to transportation and shopping opportunities.
Dining
6.0
The dining experience was okay, with a variety that was not very diverse but still adequate. The highlight was the fresh unlimited pancakes, which were a tasty option.
Facilities
7.0
The facilities provided were basic but met our needs for a comfortable stay. Although not extravagant, they offered value for the money.
Convenient location
Limited dining options
Fred
United Kingdom,
April
2024
7.4/10
The hotel provides affordable rooms, although they can be small and have a noticeable smell if not requesting a non-smoking room, which is crucial when traveling with kids. The service is top-notch with a friendly and helpful staff, offering excellent assistance. The location is convenient, situated near shopping streets and transportation options.
Rooms
7.0
The rooms may be smaller compared to pricier hotels in central Tokyo but include a mini-refrigerator and a bathtub. Requesting a non-smoking room is essential to avoid any unpleasant odors.
Service
9.0
The counter staff is always welcoming with a lovely smile and ready to assist, providing a high level of service throughout the stay.
Location
8.0
The hotel is strategically located in a quiet area of the city center, offering easy access to shopping streets, Shinsaibashi, and the airport limousine service, making it a convenient choice for travelers.
Dining
6.0
Facilities
7.0
The hotel provides essential facilities to ensure a comfortable stay, although the amenities and dining options may not be exceptional.
Steven
United Kingdom,
March
2024
7.6/10
I had a pleasant stay at this hotel. The rooms, though a bit 'oldish,' were clean and provided good value. The service was friendly, although with limited English skills. The location was convenient, close to transport links and the Shinsaibashi shopping area. The dining experience was satisfactory but not very diverse. Overall, a good choice for those looking for a budget-friendly option in a great location.
Rooms
8.0
The rooms were small but comfortable and clean.
Service
7.0
The staff was friendly and helpful.
Location
9.0
The hotel is very close to transport links and the Shinsaibashi shopping area.
Dining
7.0
The dining options were adequate but not very diverse.
Facilities
7.0
The facilities were basic but functional.
Harry
United Kingdom,
March
2024
7.8/10
The hotel felt like home but had some issues like the smell of cigarettes on a smoke-free floor and gunk on the carpet. The service was accommodating and helpful, offering us a discounted room when we needed it. The location was perfect for exploring shops and restaurants, close to public transport. The dining was adequate, but not exceptional. The facilities were decent overall.
Rooms
7.0
Despite the smell of cigarettes and gunk on the carpet, the room felt comfortable and homely.
Service
9.0
The staff went out of their way to assist us and even provided a discounted room when we were in need. They offered helpful advice for getting around easily.
Location
9.0
The hotel's location was perfect, allowing us to explore both small alleys with unique stores and the main shopping boulevard. Close to public transport and convenient for sightseeing.
Dining
7.0
The dining options were adequate, with a mix of Japanese and Western food, suitable for a short stay.
Facilities
7.0
The facilities were decent and met our basic needs during the stay.
Adam
United States,
February
2024
8.6/10
Staying at this hotel was a pleasant experience. The rooms were clean and tidy, and after using the air purifier, my nose allergy improved. The breakfast was also a highlight. Although the rooms were not too small, the value for money was reasonable.
Rooms
8.0
The rooms were clean and tidy, and after using the air purifier, my nose allergy improved. The breakfast provided was clear and tidy, enhancing the overall stay experience.
Service
9.0
The service at the hotel was exceptional. The staff decorated the rooms several times, ensuring a fresh and updated look. They always welcomed me with a lovely smile, spoke fluent English, and were incredibly helpful throughout my stay.
Location
9.0
The hotel's location is excellent, situated in a quiet area of the city center, making it a peaceful stay. It is conveniently close to the Dotonbori area and the station, allowing for easy access to shopping spots like Shinsaibashi.
Dining
8.0
The dining experience exceeded my expectations. I was pleasantly surprised by the chief's special curry and the variety of Japanese and Western food available in the buffet. While not extensive, the offerings were satisfactory.
Facilities
9.0
The hotel's facilities were wonderful and helpful. From dry cleaning services to efficient housekeeping, everything contributed to a comfortable stay.
clean
pricey breakfast
William
United States,
February
2024
8.2/10
The hotel offers clean and decently sized rooms, with a slightly dated appearance but perfect for a comfortable night's stay. The service was efficient and accommodating, especially with offering a discounted room when needed. The location is ideal, situated near major attractions and convenient for dining and shopping. The dining experience is adequate, providing a mix of modern Japanese dishes and breakfast essentials. Overall, a value for money option with great convenience for travelers.
Rooms
8.0
The rooms are clean and decently sized, ideal for a comfortable night's stay.
Service
9.0
The service was efficient and accommodating, going the extra mile to offer a discounted room when needed.
Location
10.0
The hotel is conveniently located near major attractions, dining options, and shopping areas, making it a perfect base for exploring the city.
Dining
7.0
The dining experience offers a mix of modern Japanese dishes and standard breakfast options, providing adequate choices for a satisfying meal.
Facilities
7.0
The facilities meet basic needs and are satisfactory for a comfortable stay.
E.
United Kingdom,
February
2024
8.2/10
The hotel offers a great value for money stay in a terrific location near Shinsaibashi. The rooms are kept clean, but may differ slightly from the website. The service is friendly and helpful. Dining was a pleasant surprise with Japanese and Western food options. The hotel has a convenient position close to Shinsaibashi shopping street and public transportation.
Rooms
8.0
The rooms were kept clean and comfortable, though slightly different from the website.
Service
9.0
The staff was extremely friendly and helpful, always with a lovely smile.
Location
9.0
The hotel is in a very convenient location near Shinsaibashi station and the shopping street.
Dining
7.0
Dining was a pleasant surprise with a mix of Japanese and Western options.
Facilities
8.0
The hotel offers good service and comfortable facilities.
Clean
Slight room differences
William
United Kingdom,
January
2024
8.4/10
I had a lovely stay at this hotel. The rooms were pretty clean and tidy, recommended for solo travelers like me as the bedrooms are non-smoking. The service was helpful, and the staff was very friendly, even providing bus schedules to the airport. The location was excellent, close to everything yet situated in a quieter area for a peaceful night's rest. The dining options were satisfactory, catering well to both Japanese and western tastes.
Rooms
9.0
The rooms were extremely clean.
Service
8.0
The service was nice, and the staff were very friendly and informative.
Location
9.0
The hotel's location was excellent, with restaurants downstairs and near transport links.
Dining
8.0
I found the dining experience very satisfactory, offering a good variety of dishes suitable for various tastes.
Facilities
8.0
The facilities were up to standard and met my expectations.
clean
limited English
Sally
United Kingdom,
December
2023
8.0/10
I was pleasantly surprised by this hotel! The rooms, although a bit aged, were very clean and quite comfortable. The price per person for three nights was incredibly budget-friendly, making it a steal for those on a tight budget. The service was top-notch with friendly and helpful staff, although the rooms may not look exactly as pictured online. The location, while convenient and lively with plenty of shops and restaurants nearby, could be a bit dark and closed at night. The dining experience was a highlight, especially the chef's special curry, offering a modern Japanese twist. The facilities were satisfactory, but a bit lacking in security measures.
Rooms
8.0
The rooms, while a little aged, were very clean and quite comfortable. Just make sure to request a non-smoking room if you are traveling with kids.
Service
9.0
The staff were very friendly and courteous, always with a smile.
Location
7.0
The hotel is located in a lively area with plenty of shops and restaurants nearby, just a short walk from the subway station. However, it can feel closed and dark, particularly at night.
Dining
9.0
The dining experience was amazing, especially the chef's special curry, offering a modern Japanese twist.
Facilities
7.0
The facilities provided were satisfactory, but there is room for improvement in certain areas.
Evelyn
United States,
December
2023
8.2/10
My stay at the hotel was pleasant overall. The design of the room was beautiful, but it was a bit dirty. However, the rooms were clean and not too small, providing enough space for two persons. The location was excellent, just a 5-minute walk from Shinsaibashi station exit number 7 and 8 behind Hotel Nikko, making it very convenient.
Rooms
8.0
The rooms were clean and not too small, offering enough space for two persons. The design was beautiful.
Service
9.0
The staff was friendly and helpful, proficient in English. They even offered a discounted room late at night, which saved us the trouble of finding another hotel.
Location
9.0
The location was superb, just behind Hotel Nikko and close to the subway station. It was perfect for exploring Osaka, being near Shinsaibashi and Dotonburi districts, but in a quieter area.
Dining
8.0
The dining experience was enjoyable with a variety of delicious buffet options, combining Japanese and Western cuisine. The modern Japanese food was a highlight.
Facilities
7.0
The facilities were adequate and satisfactory for a comfortable stay.
Tony
United Kingdom,
November
2023
7.8/10
The hotel offers clean and comfortable rooms with all necessary amenities, but lacks character. It provides value for money with a convenient location just a short walk from Shinsaibashi station. The service is polite and pleasant, though English proficiency may be limited. The neighborhood is lively and safe, close to transport links, shops, and restaurants. The dining options are decent, but may not vary daily.
Rooms
8.0
The rooms are clean and not too small, offering enough space for two persons.
Service
7.0
The staff is kind and provides good service, although English may be limited.
Location
9.0
The hotel's location is very convenient, just a short walk from Shinsaibashi station with lively surroundings and easy access to transportation.
Dining
7.0
The dining options are satisfactory with a good variety of Japanese and western food.
Facilities
8.0
The hotel facilities are adequate for a comfortable stay.
Anna
United States,
November
2023
8.2/10
Staying at this hotel was a mixed experience. The rooms were beautifully designed but triggered my allergies until we used an air purifier. Despite being the same size as a single room, there was still ample space for our luggage. The service was exceptional, with all staff members being very kind and providing top-notch assistance. The location was ideal, right in the heart of Osaka, just a stone's throw away from the vibrant Shinsaibashi neighborhood and conveniently close to the subway station. The dining options were decent, offering a mix of Japanese and Western cuisine. However, the buffet may not be for everyone, and there is room for improvement in the breakfast selection.
Rooms
7.0
The design of the rooms is beautiful, but they initially made us experience nose allergies. After using an air purifier, we felt better. Despite being the same size as a single room, there was still enough space for our luggage.
Service
9.0
The service was superb, with all staff members being very helpful and kind throughout our stay.
Location
10.0
The hotel's location is perfect, right in the heart of Osaka, near the subway station, and within walking distance of bustling areas like Shinsaibashi and Dotonburi.
Dining
7.0
The dining experience offered a variety of Japanese and Western dishes, which were overall enjoyable. The buffet may not be everyone's favorite, and the breakfast selection could use some enhancement.
Facilities
8.0
The hotel facilities were satisfactory, allowing for a comfortable stay.
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